Following both the guidelines on coaching ethics and professional standards – understanding the ethics and standards of coaching, and being able to apply them in an appropriate manner in every coaching situation;

Establishing the Coaching Agreement – Ability to understand what is required in the specific coaching interaction and to come to agreement with the prospective and new client about the coaching process and relationship;

Establishing trust and intimacy with the client – Ability to create a safe, supportive environment that produces ongoing mutual respect and trust;

Presence in Coaching – Ability to be fully conscious and create spontaneous relationship with the client, employing a style that is open, flexible and confident;

Active listening – Ability to focus completely on what the client is saying and is not saying, to understand the meaning of what is said in the context of the client's desires, and to support client self-expression;

Powerful questioning – Ability to ask questions that reveal the information needed for maximum benefit to the coaching relationship and the client;

Direct communication – Ability to communicate effectively during coaching sessions, and to use language that has the greatest positive impact on the client;

Creating awareness – Ability to integrate and accurately evaluate multiple sources of information and to make interpretations that help the client to gain awareness and thereby achieve agreed-upon results;

Designing actions – Ability to create with the client opportunities for ongoing learning, during coaching and in work/life situations, and for taking new actions that will most effectively lead to agreed-upon coaching results;

Planning and goal setting – Ability to develop and maintain an effective coaching plan with the client;